Privacy Policy

    Last updated: January 11, 2026

    At Visly, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website, web app, and related services (collectively, the “Service”). By using Visly, you agree to the terms in this policy.

    1. Information We Collect

    We collect the following types of information:

    A. Information You Provide

    • Account details: Name, email address, password
    • Billing information: Payment details (via our Merchant of Record, Paddle)
    • User content: Infographics, templates, text you input into our tool
    • Support messages: Any communication you send to us

    B. Information We Automatically Collect

    • Usage data: Page views, features used, clicks, time on site
    • Device data: IP address, browser type, operating system, device type
    • Cookies: For session management, analytics, and preferences

    C. Third-Party Information

    If you sign in using Google, Facebook, or another provider, we may receive basic profile data as permitted by their API.

    2. How We Use Your Information

    We use your information to:

    • Provide, maintain, and improve the Service
    • Process payments and subscriptions
    • Respond to inquiries and support requests
    • Send important account-related emails
    • Send optional product updates, promotions (only if opted in)
    • Analyze trends and improve user experience

    3. Cookies & Tracking Technologies

    We use cookies and similar technologies to:

    • Keep you logged in
    • Remember your preferences
    • Track user behavior for analytics (e.g., Google Analytics)
    • Improve features and UI

    You can control cookie settings through your browser. However, disabling cookies may limit certain functionality.

    4. How We Share Your Data

    We do not sell your data. We only share your information with:

    • Service providers: For payment processing, hosting, analytics
    • Legal authorities: If required by law or to protect our rights
    • Business transfers: In case of a merger, acquisition, or sale

    All vendors we work with are required to maintain strong data security standards.

    5. How We Store & Protect Your Data

    Data is stored on secure servers in the United States. We use encryption, access controls, and secure coding practices. While we do our best to protect your data, no method of transmission over the internet is 100% secure.

    6. Your Rights

    Depending on your location, you may have rights under data protection laws, including:

    • Accessing your data
    • Updating or deleting your data
    • Withdrawing consent
    • Objecting to certain uses

    To request any of the above, email us at support@thevisly.com.

    7. Data Retention

    We retain your data as long as your account is active or as needed for legal, financial, or operational purposes. You can request account deletion at any time.

    8. International Users

    If you are accessing Visly from outside the United States, your data may be transferred to and processed in countries that may not have the same data protection laws as your home country.

    9. Children's Privacy

    Visly is not intended for children under 13. We do not knowingly collect data from anyone under 13. If you believe a child has provided us with personal data, please contact us.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. When we do, we will post the updated version and revise the "Last Updated" date. Continued use of the Service means you accept the new policy.

    11. Contact Us

    Have questions about this Privacy Policy? You can reach out to us. We usually respond within 24 hours.

    support@thevisly.com